Business Bob

My client "Bob" hired me about a year ago to assist him to get along better with his manager and to have fewer problems with his own employees. He has learned coaching skills and been putting them to use with his employees and his manager. There have been fewer problems in his department. Fewer sick days, improved morale and fewer injuries.

His relationship with his "boss" is better yet he still feels she does not like him. We spoke about speaking his truth and communicating his feelings with her and about asking her for feedback. While Bob has many fears about this, he said he would take my help to push through the fear and just do it.

So, we used several belief shifting tools and then a scripting tool to help him get crystal clear on what his intentions were. Finally, I had Bob hold a practice conversation with me, as if I were his "boss". We then discussed what worked in that dialogue, what wasn't quite right yet and how he could make the conversation more right.

Bob decided that he was going to work on changing his beliefs and then scripting exactly how he wanted to feel and be in that conversation and what he wanted as the ideal end result. Finally, he said he'd like to role play it with me one more time the next day and then he'd speak his truth with her.

After Bob had done his "play work", he called me and we role played the conversation. This time it felt smooth and fluid and he sounded confident. He then went to work and asked "Marjorie" if he could meet with her. Later that day, they met and he did exactly as he intended and spoke his truth. She listened, as he requested. Then the discussed how he felt, how she felt and they co-created a plan to improve their communication, feedback and overall relationship.

He called me ecstatic about this and felt he had made a great stride in his career.

Nice going, Bob!

Terri Levine

www.terrilevine.com
www.coachinstitute.com